A Service Company
We aim to be at the forefront of acoustics consultancy firms, with a strong sense of commitment to our clients and their projects.
We are a medium-sized independent consultancy that is large enough to handle the most complex projects, yet small enough to respond flexibly to client needs and allows our clients the reassurance of knowing the consultants working on their projects.
We work in a wide variety of sectors but are primarily known for our work related to the planning process, construction, utilities and entertainment industries. We work throughout the UK and occasionally further afield – a map showing the location of completed projects can be seen below.
The seeds of the company were sown in 1992 when Patrick Allen, who was then Head of Architectural Acoustics at a leading UK consultancy, started an audio production company. We have expanded our areas of expertise over the years, but are still, we believe, unique in providing professional audio production facilities in addition to the more usual acoustic services.
Our consultants are qualified to at least first degree level in acoustics-related subjects, and are members of the relevant professional institutes for their specialist areas. We back up technical knowledge with practical experience and a pragmatic outlook on solving real-world acoustic problems. We are supported by state of the art instrumentation and computer modelling facilities.
We believe we are the right team to ensure the success of your project and offer the following 6-point guarantee:
1. We will respond to you quickly
We understand that responsiveness is a key attribute of specialist consultants. We have processes in place to ensure all queries are answered promptly and helpfully.
2. Our advice will be clear and concise
We specifically seek out and employ approachable, proactive and friendly staff with excellent communication skills. We will communicate solutions and advice clearly and effectively with minimum jargon.
3. We will be pragmatic
We always adopt a pragmatic approach to any project and will provide advice in the best interest of our clients to provide the most cost-effective solutions.
4. We will be honest and true to our word
If we say we will achieve a deadline then we will. We will not over promise and will always deliver. We will help you confront problems upfront and work closely with you to find the solutions.
5. We will provide best value for money
Our internal systems and processes are geared around efficiency. Our experience allows us to proactively spot problems early to help you minimise delays and unforeseen costs. On previous projects we have saved our fees many times through value engineering.
6. You will be satisfied with our work
We ask all clients for feedback and to rate our service out of 5. Our current average Client rating is 4.85 out of 5. Please visit https://www.cassallen.co.uk/testimonials to review detailed feedback we have received from our clients.